12 months autoclave cover

Auto clave contract for 12 months 

- 1 certificate 

- 3 service visits

- unlimited breakdown call outs 

- loan autoclave 

Here’s an overview of a 12-Month Cover Text Contract for Autoclave Breakdown & Servicing. This would typically be suitable for a dental practice, medical facility, or laboratory that depends on regular autoclave use. 

12-Month Autoclave Cover Contract – Overview

Contract Title:

Autoclave Service & Breakdown Cover Agreement – 12 Months

Contract Duration:

12 months from the start date, renewable annually.

1. Scope of Coverage

This contract covers the following:

a. Breakdown Cover

• Unlimited call-outs for mechanical or electrical breakdowns during the contract term.
• Guaranteed engineer response time (e.g., within 24–48 working hours).
• All labor costs for breakdown repairs included.
• Parts coverage (optional: limited, fully covered, or discounted depending on package tier).

b. Annual Servicing 

• One full service included during the 12-month period.
• Service includes:
  
• Internal and external inspection
• Pressure and temperature validation
• Cleaning of key components
• Software checks and updates
• Safety and performance testing
• Certification of service provided upon completion. 

2. Additional Features (Optional) 

• Loan Autoclave Unit: Temporary replacement unit provided during lengthy repairs (subject to availability).
• Priority Booking: Priority scheduling for both servicing and breakdowns.
• Remote Support: Basic troubleshooting and diagnostics via phone or video support.

3. Exclusions

• Misuse, accidental damage, or cosmetic wear and tear.
• Repairs due to improper maintenance not following manufacturer guidelines.
• Replacement of consumables (gaskets, filters, etc.) unless covered under parts clause.
• Acts of nature (e.g., flood, fire, power surges).

4. Fees & Payment Terms

• Annual payment upfront or monthly instalments.
• Discounts may apply for multiple autoclaves covered under a single contract.
• Cancellation terms: typically requires 30 days’ notice with potential prorated refunds. 

5. Client Responsibilities

• Operate the autoclave as per manufacturer’s instructions.
• Ensure regular basic maintenance (e.g., daily cleaning, water drainage).
• Provide access to the equipment during agreed service windows.

6. Contact & Support

• Dedicated support line and email for contract holders.
• Emergency breakdown contact during business hours.